You can test your video and audio setup on our video playback test page.
Our shows play in any modern browser on Mac, PC, iOS and Android. JavaScript must be enabled (the default setting on all recommended browsers). Internet Explorer is not recommended.
Maybe. With all of the variables of playback devices, TVs and networks there are endless configurations possibilities, some supported and some not.
We encourage you to take a look at the test video linked at the top of this page. How this test video performs for you, will be how the live-stream will perform for you. We have had good results with Apple AirPlay and Google Chromecast from the player and from their respective supported browsers. Screen mirroring is sometimes also an option.
Please take a moment to ensure the test video plays back in a way you like before making your purchase.
The player auto-detects video quality based on your internet connection. You may adjust as you wish, 1080p HD is the highest resolution available.
As with video quality, audio quality will depend on internet connection as well how headphones or speakers are connected to your device. Bluetooth speakers are not recommended as your audio and video will likely be out of sync.
Our ticket purchase terms can be found on our Terms page.
At this time, tickets cannot be transferred to another Van Gelder Live account holder.
You can email us directly at our support email.